Acceptance of These Terms

By accessing our website, creating an account or placing an order, you agree to these terms and conditions, together with our Shipping, Refund and Privacy Policies.

You must be at least 18 years old or have the permission and supervision of a parent or legal guardian to place an order.

Prices and Payments

Unless otherwise stated:

  • prices are displayed in Australian dollars;
  • prices include GST where applicable;
  • shipping charges are additional and displayed before an order is confirmed; and
  • payment must be successfully completed before an order is dispatched.

We may update prices, products or promotions at any time. Any change will not affect an order already accepted unless the customer agrees or correction is permitted by law.

Orders

Submitting an order is an offer to purchase the selected products. An order is accepted when we confirm it and take payment.

We may contact you or cancel and refund an order if:

  • a product is unavailable;
  • the price or product information contained an obvious error;
  • payment cannot be processed;
  • we reasonably suspect fraud or unauthorised activity;
  • delivery cannot reasonably be completed; or
  • accepting the order would breach a law or safety requirement.

If we cannot supply a paid product within a reasonable time, we will offer an appropriate solution, which may include a replacement or refund.

Product Availability

Products may be unavailable or discontinued without notice. Images are provided for illustration, and the appearance of natural products may vary.

We do not guarantee that colours displayed on a screen will exactly match the physical product.

Promotions and Discount Codes

Promotions and discount codes are subject to their stated conditions and expiry dates. Unless otherwise stated, discount codes:

  • cannot be exchanged for cash;
  • cannot be used retrospectively;
  • cannot be combined with another offer; and
  • may be limited to one use per customer or order.

Website Content and Intellectual Property

Unless otherwise stated, the website’s branding, text, photographs, illustrations, graphics, logos, product descriptions and other original content belong to Four Amigos Pet Supplies or are used with permission.

You may view the website and print or save information for personal, non-commercial use. You must not reproduce, republish, sell, modify or commercially exploit our content without prior written permission.

Acceptable Website Use

You must not:

  • use the website unlawfully or fraudulently;
  • interfere with its security or operation;
  • introduce malicious software;
  • attempt to gain unauthorised access to accounts or systems;
  • scrape or collect information using automated methods without permission; or
  • use our content or customer information in a way that infringes another person’s rights.

Third-Party Services and Links

Our website may contain links to or use services operated by third parties. Those services may have separate terms and privacy practices.

We are not responsible for third-party content or services except to the extent that responsibility cannot lawfully be excluded.

Website Availability

We aim to keep our website accurate and available, but we do not guarantee uninterrupted or error-free access. We may temporarily suspend or modify the website for maintenance, security or operational reasons.

Liability

To the maximum extent permitted by law, Four Amigos Pet Supplies is not responsible for indirect or consequential loss arising from the use of the website or a product.

This provision does not exclude, restrict or modify any liability, consumer guarantee or other right that cannot lawfully be excluded under the Australian Consumer Law.

Governing Law

These terms are governed by the laws of Queensland, Australia. The parties submit to the courts and tribunals with jurisdiction in Queensland, subject to any consumer rights concerning jurisdiction that cannot lawfully be excluded.

Changes to These Policies

We may update these policies when our business practices, products, service providers or legal obligations change.

The current version will be published on our website with its effective or last-updated date. Changes will apply from the date of publication and will not remove rights that have already arisen under an existing order or applicable law.

Contact Us

For questions about an order, delivery, refund, product, privacy matter or these terms, please contact:

Four Amigos Pet Supplies
Email: sales@fouramigospetsupplies.com.au
Business address: Tamborine 4270 Queensland.
ABN: 60 835 436 389.

This wording preserves customers’ mandatory consumer guarantees rather than making photos an absolute condition of receiving a lawful remedy. That aligns with guidance from the ACCC and Australian Government. The privacy section covers the core matters identified by the Office of the Australian Information Commissioner.

Before publication, have an Australian solicitor review the final terms—particularly once your payment provider, marketing tools, delivery carrier and overseas data-storage arrangements are known.